Lake House Cellar Club Terms and Conditions

By becoming a Lake House Cellar Club member you agree to the following:

  • Members must be over 18 years of age;
  • If you are having wines delivered to another person, the person receiving the wines must over 18 years of age:
  • Purchase a minimum of one dozen wines to be eligible to join as a Lake House Cellar Club member;
  • Commit to purchasing the remainder of the wines you have agreed to as part of your membership level within the following 12 months of joining;
  • Receive communication from us via post, email or telephone;
  • At the end of your first 12 months and/or purchasing your membership wines you may cancel your membership at any time in writing via post, email or fax. If you cancel before your initial commitment is finalised you may be required to pay the difference as your membership level may have changed;
  • Your nominated credit card will be debited prior to each wine delivery being dispatched. You will be advised by email on dispatch of your wines if being sent via Australia Post;
  • Wine payments and deliveries are done at the beginning of each month. If you have any changes to your wine selection, delivery address or credit card details please advise before the end of the month prior to the delivery month;
  • Free delivery Australia wide is provided to all Lake House Cellar Club members via Australia Post. We will take all reasonable steps to ensure that your wine is delivered in a satisfactory condition;
  • All Lake House Cellar Club wine deliveries will be made as per our Shipping Details;
  • You can upgrade your membership level at any time;
  • If you do not wish to upgrade, any wine purchased online or at the cellar door in addition to the scheduled deliveries of your membership level can have the same discount as your membership level;
  • Individual, club, organistion or corporate Lake House Cellar Club memberships are available at all levels. There are no restrictions on the number of members who receive wine. All wine deliveries will be delivered to the same delivery address as nominated on the membership form however deliveries can be made to different addresses within Australia by sending an email with delivery instructions to club@lakehousedenmark.com.au prior to the delivery being sent.

If you have any questions regarding our Lake House Cellar Club or queries relating to your membership please contact us by email
club@lakehousedenmark.com.au or by telephone 08 9848 2444.